Louis Patrick Hill, Chairman of the Board of Directors of DOWASCO, assured the public that the forthcoming water rate increase is solely aimed at covering operational costs, not generating profits.
Speaking at a press conference, Hill emphasized the company's need for additional resources to fulfill its mandate of providing water to all residents of Dominica.
Despite acknowledging the financial strain this might pose to customers, he stressed that the decision had been deliberated for three years and was essential due to significant financial challenges faced by the company.
Hill also underscored efforts to minimize the impact of the increase and assured that any surplus revenue would prompt a reconsideration of rates in the future.
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