The private sector in Dominica plays a vital role
in the nation’s socio-economic development. However, in recent years, Micro, Small, and Medium Enterprises (MSMEs) have faced significant setbacks due to natural disasters such as Tropical Storm Erika and Hurricane Maria, as well as the COVID-19 pandemic, which has hindered recovery efforts. Businesses with robust Business Continuity Plans (BCPs) have demonstrated greater resilience in navigating these challenges.
To bolster the resilience of MSMEs in Dominica, IsraAID Dominica partnered with MAANZ Ltd. to deliver an online Business Continuity Planning (BCP) training program for 60 MSMEs between October and December 2024. The initiative aimed to equip participants with the knowledge and tools necessary to strengthen their psychological, social, financial, environmental, technological, and legal readiness for future disasters.
Spanning two months, the training addressed a comprehensive range of topics, including risk reduction strategies, motivation, customer service, record-keeping, financial management, communication, marketing, disaster planning, and strategic planning. A key outcome of the program was the development of personalized Business Continuity Plans tailored to each participant’s business operations.
The online format of the program provided significant advantages, such as scalability,
ease of replication, and broader geographic accessibility. Participants appreciated the
engaging evening sessions, which emphasized practical, real-world applications. The
program also benefited from the expertise of facilitators and the involvement of NGOs
like the Dominica Red Cross and the Customs & Excise Department. High demand was
observed for further training in budgeting, QuickBooks, and financial management,
alongside growing interest from government agencies in participating in similar
initiatives.
IsraAID Dominica is proud of this collaboration and remains committed to supporting
the resilience of Dominica’s private sector. Strengthening the private sector’s
resilience is integral to the country’s socio-economic stability and development. In
2025, IsraAID Dominica plans to expand this program to include hazard mapping and
the establishment of disaster preparedness committees to better support small
businesses in times of disaster.
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